Me: I have a first-class degree in Economics and Business Studies from Edinburgh University. I began my career as a graduate trainee with the Ford Motor Co, working at both the Dagenham factory and in Head Office. I left to join Accenture in their Change Management Division and subsequently spent seven years with Hay Group before setting KWA Ltd.
My approach: My approach is always constructive, honest and motivational. Supporting senior leaders requires a reasonable insight in to a business and its culture, but more than that it requires a great insight in to an individual - done well it means never to make assumptions but to ask questions that enable me to understand motives, values, personal fears or inhibitors and aspirations. I always agree upfront issues around trust and confidentiality and my approach is premised on trust and mutual respect as well as creating a positive chemistry.
My aim: I established KWA in 2001 to combine strong business acumen with a profound understanding of human behaviour. Everything I do is about people - most pieces of work don’t fall in to neat categories but include leadership and organisational development, board and top team facilitation, assessment and talent management and executive coaching. Professional skills and expertise: Qualified as an Executive Coach through McBer (part of Hay Group) I am accredited to use a range of psychometrics, including the Hogan suite. I have designed and implemented behavioural change, leadership, OD and top team effectiveness interventions and coached and facilitated at Board, executive, senior and middle management level.
My clients: Arriva, The British Council, The Cabinet Office, Barclays, AXA, Thomson- Reuters, IHS, Anglo American, Virgin Atlantic and Whitbread. Here’s a flavour of what they say about me…
*“Karen helped me to recognise that I was in a comfort-zone and pushed me to try new ways of managing people, lead new initiatives and add value to the organisation in ways that I had never previously considered, all of which helped me to gain experience and a level of visibility within the organisation that I might otherwise have missed.”
“Karen and her team completely immersed themselves in our business, really getting to grips with what makes it special. I was especially impressed by her passion and commercial nous. She has a deep theoretical understanding of her subject but more importantly applies that in a way that inspires, excites and engages those that work with her. She is very unlike many consultants we work with – that’s a compliment!”
“She is an experienced Executive coach and has worked with a number of very senior executives with clear results. Her integrity and discretion is unquestionable. She can be challenging but will do so constructively. I have always found her to be supportive and responsive - often delivering to tight deadlines.”